Application Support

The key to our Application Support is that it's ‘tailored’ to your exact requirements, with the flexibility to increase the resources and hours of cover as required.

Not all applications are static and support is not just about reacting to new problems. We include planned maintenance in our support service to keep your applications in tip top shape performing software upgrades, application changes and end user training when necessary.

The cost of application support varies depending on what you’d like us to do and when you’d like us to do it. Experience tells us that by looking at the number and types of calls your users make and the hours of support cover you require we can provide a fixed price support service.

	Benefits:
	Releases in-house team from legacy application support, allowing them to be focused on strategic projects.
	Ensures that your users are supported at all times within agreed service levels at a fixed cost.
	With the knowledge of your applications spread across our support team you reduce the impact which holidays and sickness have on the business.

To discuss how Life can provide a bespoke solution to meet your application support requirements please contact life