System i Support
Life's highly skilled and accredited
technical support team provide you with a responsive, professional
System i support service.
With a Life support contract you have
access to a multi-skilled team with hardware, operating system and
application skills as well as the latest IBM System i
certifications. This lets you access all the expertise you need in
one phone call - not just for your System i, but for your whole
doesn't operate in isolation, so our support services don't
Your contract gives you access to technical support during UK
office hours, with round-the-clock support available for enhanced
contracts and systems-down cases. Our engineers deliver support by
phone, email or remote dial in, and can also provide on-site
services if needed.
You can select a fixed-price annual support
contract and out-source all your System i support to us, or we can
work in tandem with your own support team to deliver a seamless
service to your customers. We also offer call-off contracts where
units can be used for technical support or combined with our other
services for maximum flexibility.
All our support services are available to
you regardless of the System i model you are using.
There are many
organisations that have stable environments running on older
hardware; including models that IBM no longer supports. While there
are benefits to using the latest technologies, you may not be in a
position to upgrade - or you simply might not want to at the
moment. We can support you on your existing platform and keep your
legacy system working for as long as you wish to remain on it.
And, should you decide to upgrade, we can help
you do this too!