Support:+44 (0)1625 547979 | Email: info@lifeit.co.uk

Technical Support

Technical Support

We recognise that our customers are looking for efficient and effective management of their IT infrastructure, and
that they need to increase their focus on core business functions rather than IT management. So we offer a wide range of technical support services including System i, System P, Domino and SQL Server, to proactively monitor the availability and performance of your systems within a fixed price contract.

 

Typical services completed within our technical support contracts include:

 

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- Troubleshooting & resolution of issues

 

- Upgrades & fixes

 

- Systems administration 

 

- Performance tuning 

 

- Security reviews

 

- Hardware & software installation

 

This approach to support gives clients a controlled and predictable IT expenditure, with the flexibility to accommodate a wide range of services which extend far beyond remedial support services.

 

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What our clients are saying

'The key to this successful support solution has been the close working relationship between Dawson and Life. The interface between the two companies is both efficient and seamless. '

Steve Alexander

IT Manager